The Travel Trust Association (TTA) provides total financial protection for the customers of TTA Members’ in the event of a TTA Member’s financial failure. The financial protection involves two aspects, the Trust Account, and the Stand Alone Safe Seat Plan Guarantee plan. The combination of the Trust Account and the Guarantee will ensure that all the money which a customer has paid to a TTA Member is safely protected.

Trust Account

Every TTA Member operates a Trust Account. Every single penny received from a customer of the business must be deposited into the TTA Member’s Trust Account. The Trust Account is supervised by an independent Trustee who is either a banker, chartered or certified accountant or a solicitor. Both the Travel Trust Association members and the trustee are required to authorise payments from the trust account.

As the Trust Account is supervised by TTA Trustees (UK) Ltd, it is their role to ensure the correct operation of the Trust Account by enforcing the Trust Deed Document and TTA Code of Conduct.

Stand Alone Safe Seat Plan Guarantee

The Stand Alone Safe Seat Plan Guarantee is a financial Guarantee from the TTA to the customers of TTA Members. The Guarantee is issued to the customer on behalf of the TTA by the TTA Member. The Guarantee is to financially protect the Customer in the event that there are insufficient funds in the Member’s Trust Account due to fraud, theft or dishonesty committed by the TTA Member.

The Guarantee will protect the value of the Customer’s booking up to a maximum of £11,000.00 per person.